Please provide as much information as possible when getting in contact with us.
PLEASE INCLUDE YOUR ORDER NUMBER WHEN CONTACTING US.
When reporting bugs, please, If possible, provide a step-by-step guide on how the bug was achieved. We will not respond to add-on/locomotive requests, but suggestions are still welcome.
Reach out to us and let us know if there is anything we can do for you. We endeavor to reply to your inquiry as soon as possible. Emails received during evenings, weekends, holidays will typically be replied to during the next business day.
